Security & Policy

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted using 128 bit encryption in the software when the order is placed. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Your Security is vital to us. 

Reaching Us

If you need to reach us, please email us on, alternatively, you can call on 01745 584404. Our lines are available from 9.00am to 5.00 pm Monday to Friday. 10:00am to 4:00pm on weekends.

Privacy Policy

FrithRugs does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. If you have any queries regarding our privacy policy, please contact us at All information gathered including any information given at the time of ordering is collected lawfully and in accordance with the Data Protection Act 1998. The information collected will only be used to process your current order, and also to inform you of any special offers or sales. Please note we do not pass your details on to any other company. If you would like to opt out of further special offer details please email us at and state "Unsubscribe" and give you name and postcode. 'This does not affect your statutory rights as a consumer'.

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