Security & Policy

Credit Card Security

Your security is our top priority. We use secure 128-bit encryption technology to protect your credit card information during the order process. Your card details are encrypted immediately and only decrypted once they reach our secure system. 


Contacting Us

We’re here to help.
You can reach us by email at sales@frithrugs.co.uk or by phone at 01745 584404.
Our customer service hours are:

  • Monday to Friday: 9:00 AM - 5:00 PM

  • Weekends: 10:00 AM - 4:00 PM


Privacy Policy

At FrithRugs, we take your privacy seriously. We do not share your personal information with third parties.

We use cookies only to manage your shopping cart and enhance your browsing experience.

All personal information is collected in accordance with the Data Protection Act 1998 and is used solely for:

  • Processing your current order

  • Notifying you of special offers or sales (unless you opt out)

If you'd prefer not to receive promotional emails, just email us at sales@frithrugs.co.uk with the subject line "Unsubscribe" and include your name and postcode.

This policy does not affect your statutory rights as a consumer.

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